Deepak Nair

Body Language The DO’s 1- Always look at someone directly in their eyes when they are speaking to you. This may seem difficult at first but it’s definitely the #1 body language ingredient to make you successful when interacting with others. Note: Do not ever stare at someone. 2- Always stand up straight. You never want to slouch. Not only does this make you appear shorter but it projects an image of someone who has low self-esteem. 3- Smile. Smiling is your most powerful body language signal. Though it is not recommended to smile constantly (people will be under the impression you are searching for approval), you should still make an effort to appear happy and optimistic. 4- Do not make repeated, nervous like gestures. When speaking to someone it’s important to use body movements but never fast and repetitive ones (picture someone who is nervous while public speaking; this is exactly what you're NOT aiming for). 5- Create your own personal space. Make sure you let othe...

Brain Damaging Habbits 1. No Breakfast People who do not take breakfast are going to have a lower blood sugar level. This leads to an insufficient supply of nutrients to the brain causing brain degeneration. 2. Overeating It causes hardening of the brain arteries, leading to a decrease in mental power. 3. Smoking It causes multiple brain shrinkage and may lead to Alzheimer disease. 4. High Sugar consumption Too much sugar will interrupt the absorption of proteins and nutrients causing malnutrition and may interfere with brain development. 5. Air Pollution The brain is the largest oxygen consumer in our body. Inhaling polluted air decreases the supply of oxygen to the brain, bringing about a decrease in brain efficiency. 6. Sleep Deprivation Sleep allows our brain to rest. Long term deprivation from sleep will accelerate the death of brain cells. 7.. Head covered while sleeping Sleeping with the head covered, increases the concentratio...

Friday, July 3, 2009 Email Ettiquette 1. Be concise and to the point. Do not make an e-mail longer than it needs to be. Remember that reading an e-mail is harder than reading printed communications and a long e-mail can be very discouraging to read. 2. Answer all questions, and pre-empt further questions. An email reply must answer all questions, and pre-empt further questions – If you do not answer all the questions in the original email, you will receive further e-mails regarding the unanswered questions, which will not only waste your time and your customer’s time but also cause considerable frustration. Moreover, if you are able to pre-empt relevant questions, your customer will be grateful and impressed with your efficient and thoughtful customer service. Imagine for instance that a customer sends you an email asking which credit cards you accept. Instead of just listing the credit card types, you can guess that their next question will be about how they can order, so...